How to Get Paid for Your Shifts on TempStars

You will be able to see what PAYMENT TERMS are within a Job Posting and your Confirmed Shift Details

What Are the Payment Options?

Dental professionals can receive payments through the following methods:

• Cheque: The dental office will issue a cheque to you that day or send it via postal service.
• Direct Deposit: The office will collect banking details from you or have you scan a QR or fill out a form before leaving the shift so they can send you a direct deposit payment
• PayPal: The office will collect details from you so they can send a payment via PayPal
• E-Transfer: Payment is sent electronically to your bank account (you’ll need to provide your banking details).
• Stripe Express: If you’ve set up a Stripe Express account, you can receive payments directly via this platform only if the office uses the APP to make payment through Pay Now.

When Will I Get Paid?

• Payments are typically made:
  • Within 24 business hours after the shift is completed.
  • Within 2 weeks (Net 14).
  • Within 1 month (Net 30).

Tip: Check the PAYMENT TERMS listed in your shift details and Invoice before the shift starts to understand when to expect payment and if you need to leave any details with the office before leaving.

What Should I Do If My Payment Is Late?

1. Contact the Dental Office:
   • First, reach out to the office directly to confirm the status of your payment especially if the payment method is Cheque, Direct deposit, PayPal or EFT.
2. Contact TempStars Support:
   • If you don’t receive payment within a reasonable timeframe, email help@tempstars.com for assistance after you've contacted the office for details.

Payment Guarantee: TempStars guarantees payment for all shifts booked through the platform, giving you peace of mind.

How Do I Mark a Shift as Completed? 

1. Log into the TempStars app.
2. Go to your calendar and locate the completed shift.
3. Click on the shift and select Mark Shift Completed.
4. Follow the prompts to generate your invoice.

MARK YOU INVOICE AS PAID

This is very important so that you can track your invoices and payments for your end of year reconciliations and tax time!

1. Log into the TempStars app.
2. CLICK ON Menu and go to Invoices
3. Select Invoice and scroll down to "PAID" and click to set it to Paid.

Need Help?

For payment-related inquiries or issues, email TempStars at help@tempstars.com.