How Should Our Office Verify Temporary Hygienists and Assistants Credentials?

As North America's Largest and #1 Rated dental temping and hiring service, TempStars understands the critical importance of ensuring that you're booking properly qualified hygienists and assistants for your practice. This guide will walk you through the credential verification process and your responsibilities as a dental office.

TempStars' Verification Process

At TempStars, we take the following steps to help ensure the qualifications of our members:

1. Initial Verification: We conduct diligent good faith efforts to verify that hygienists are licensed and "Active" with the provincial or state licensing body at the time of registration and when their first shift is booked.
2. Periodic Checks: We periodically check to ensure that their status remains valid.

However, it's important to note that with thousands of hygienist members across North America, it's not feasible for TempStars to verify and update the status of every hygienist and assistant every day.

Dental Office Responsibilities

As the employment relationship exists between the booking office and the booked hygienist or assistant, and TempStars does not act as an agency representing any parties, it is ultimately the responsibility of the dental office to verify valid qualifications and licensing credentials. Please review Section 18 of TempStars' Terms of Service for clarification.

Information Provided by TempStars

When a shift is booked, you are provided with the following information about the hygienist:

1. Year of graduation
2. Dental hygiene training institution
3. License number

Verification Process for Dental Offices

To ensure you're working with qualified professionals, follow these steps:

1. Review Offer Details: When you receive an offer from a temp to work a shift, review their resume to check their experience and skills.
2. Check Credentials: Use the provided license number to verify their status on the provincial or state licensing body's website.
3. On-site Verification: Every dental hygienist is advised to bring a copy of their license to the shift. Verify this documentation before the shift starts.
4. Consider Star Ratings: Our hygienist & assistant members establish a "star rating" based directly on feedback from other dental offices. Take this into account when making your decision.

Licensing Registry Links

For your convenience, here are links to RDH licensing registries in various provinces:

• Ontario (CDHO): Public Register
• British Columbia (CDHBC): Find a Dental Hygienist
• Alberta (CRDHA): Find a Dental Hygienist in Alberta
• Saskatchewan (SDHA): Your Registered Dental Hygienist
• Manitoba (CDHM): Public Directory

Best Practices

1. Always Verify: Make it a standard practice to verify credentials for every new professional you work with.
2. Keep Records: Maintain a record of the verification process for each temp worker.
3. Stay Informed: Familiarize yourself with the licensing requirements in your province or state.
4. Communicate: If you have any concerns about a professional's credentials, communicate with them directly and contact TempStars support if needed.

Need Assistance?

If you need help with the verification process or have any questions, please don't hesitate to reach out to our support team via your TempStars profile or at help@tempstars.com.

Remember, while TempStars strives to maintain a community of qualified professionals, the final responsibility for credential verification lies with your dental office. By following these guidelines, you'll ensure a safe and professional environment for your practice and patients.