TempStars temps have a reputation of dependability and excellence.
Our cancellation rate is only ~3%, so it’s rare for a hygienist or assistant to cancel. As for a “no-show”, this rate is below 1%.
But if a cancellation does occur: you receive a notification via e-mail and text notification (if you have the app). TempStars is also notified right away by text message and e-mail.
The job is automatically re-posted to the system, an URGENT notice is immediately sent out to all available hygienists/assistants.
Any Dental Professionals who cancels a booked shift is penalized by being blocked from viewing any available jobs for a period of time. A second occurrence results in them being removed from TempStars.
The extreme seriousness of booking shifts is very clearly emphasized to all hygienists/assistants, not only when they sign up but every time they book a shift.
So while cancellations are a reality in all temping situations and do happen rarely, it’s taken seriously, managed swiftly and everything possible is done to find a replacement as quickly as possible.
Comments
0 comments
Please sign in to leave a comment.