How can I contact Stripe Support?

Stripe Express Support Guide for TempStars Dental Professionals

As a valued member of the TempStars community, we want to ensure you have the resources you need to manage your payments effectively. This guide provides information on how to get support for Stripe Express, our payment processing partner.

Understanding Stripe Express

Stripe Express is the payment platform that TempStars uses to process payments for dental professionals. It's designed to be user-friendly and secure, allowing for seamless transactions between dental offices and talent.

When to Contact Stripe Express Support

If you encounter any of the following issues with your Stripe Express account:

• Problems with account setup or verification
• Questions about payment processing
• Issues with viewing your payment history
• Concerns about account security
• General inquiries about Stripe Express features

For these types of questions, it's best to reach out directly to Stripe Express Support. They have specialized knowledge about their platform and can provide the most accurate and timely assistance.

How to Contact Stripe Express Support

To get in touch with Stripe Express Support, visit the Stripe Express support website

Stripe Express typically offers support via email or chat, depending on the nature of your question.

When to Contact TempStars Support

For questions specific to your TempStars account or payments within the TempStars system, our support team is here to help. Contact TempStars Support if you have:

• Questions about your TempStars account
• Inquiries about payments for specific shifts
• Issues with the TempStars app or website
• General questions about using TempStars services

How to Contact TempStars Support

To reach TempStars Support:

• Email: help@tempstars.com
• Include your full name and a detailed description of your issue
• Our support team aims to respond within 24 hours on business days

Best Practices for Getting Support

• Be clear and concise when describing your issue
• Provide relevant details such as dates, shift information, or screenshot if applicable
• Check the TempStars knowledge base for answers before contacting support
• Remember that for account-specific questions, TempStars Support cannot access your Stripe Express account details for privacy reasons

We're committed to ensuring you have a smooth experience with both TempStars and Stripe Express. Don't hesitate to reach out if you need assistance!