TempStars App Features – TempStars

It all starts here!

Getting familiar with how TempStars works and all its amazing features will make navigating through booking your next shift and finding permanent positions seamless from start to finish.

MENU

FEATURE	LOCATION	ACTION	HOW IT WORKS
Home	Menu > Home	Calendar	Calendar screen displays available shifts, shifts you have offers on and shifts you are booked and confirmed for Click any date to see available shifts for that day Filter shift list by newest/closest/soonest Hide shift button removes that posting from viewing
Profile	Menu > Locations > Profile	Update personal information	View your account information here. Details: Account email Your name, address, number Resume upload in PDF Add profile picture activate weekly email of shifts list Delete account
Job History	Menu > Job History	List of all your jobs completed.	Includes date and office/shift details. When you select a specific one, you can see the hours and any notes you made about that shift
Invoices	Menu > Invoices	List of invoices for your completed shifts you created with the app	Sort invoice by date or by office. Keep track of invoices for your year end review and taxes. Invoices are marked as either paid or unpaid. Invoice details include shift date, hours, rate and total. Once you receive payment it is a good idea to mark it as paid to keep your records accurate. If the office uses the Pay Now feature it will mark it paid automatically. Invoices are available here for 1 year.
Create an invoice	Menu > Home > Calendar > Shift	Use app to create invoice after shift is complete	Keep track of invoices making your year end & tax time very easy. Mark paid or unpaid to keep track of your payments. You can also: Re-send an invoice(as a reminder), Edit an invoice (if you made a mistake in entering information the first time), and Report a Non payment(when you haven't received a payment past the payment terms). They can be filtered both by dates or office names
Job Board	Menu > Job Board	Link to TempStars Job Board for available permanent and contract positions.	Sort Jobs: by date posted (newest to oldest), start date ( latest to most recent), distance (from your location) or Applied if you've. You will see the location of the office, type of position, distance from you, and the start date of the job. If you click on one of them, it brings up Job description with details: start date, distance, required availability, location of office Name and contact info is blurred for privacy reasons. If you decide to apply by clicking the button, you will be able to view this information. When clicking apply now, if your resume is uploaded it will be sent to the office for review. If it is not you will be asked here to upload it.
My Stats	Menu > My Stats	Summary and track record of your shifts.	It details: When you first joined TempStars, How many shifts you have viewed, how many shifts you have logged and completed with us, how many you have booked, and the maximum allowed to book ( the more jobs you complete the higher this number will get) Includes your total earnings A breakdown of feedback given by offices your status and what you need to do to achieve Pro/Elite status Ratings: Heart- you're awesome! and are a favourite, Smiling face-Pleased with your service! and
Support	Menu > Support	For prompt service check our Help Centre	If you ever need help you can access our Help Centre here. It also includes our Terms of Service and Privacy Policy for TempStars so that you can easily reference it.
Log out	Menu>Log out	Close app account	Closes your app account in the device that you are in

HOME Calendar

FEATURE	LOCATION	ACTION	HOW IT WORKS
Available Today	Home > Calendar	Indicates that you are available for any shift for the time you have it on	Turning on this button shows you are available for shifts in your area for that day. Turn OFF if you are not available You can turn this button on or off.
Green calendar day	Home > Calendar	These are available shifts	View available temping shifts for any specific day. By clicking on a date that is green, you will see a summary detail for that shift: like date, location, distance, and shift hours. If you select for more details it will tell you office information and details about the shift. Find the Proper PPE information for the shift here. A solid green circle on shift date on the calendar shows how many shifts available for that date. Place an offer by selecting shift date you want then click the button "send your offer" select your rate and send. This goes to the office for review. If you're not interested in it, you can hide the shift from your view and removes it from your list of available shifts. You can also book/report a shift from the calendar
Rate Selector	Home > Calendar > Shift date > Shift > Select hourly Rate	Select from a range of hourly rates	The range in the Selector is based on actual accepted shift rates in your area You can earn Pro/Elite status by completing shifts with good feedback and reliability Unlock higher rates by getting your Pro/Elite status
Job Board	Home > Calendar > Job Board	Links to Job Board posts	View job postings for available permanent and contract positions. A solid red circle shows how many jobs are available in your area.
Create shift Invoice	Home > Calendar > Shift date	Create invoices after your shift here	Sort invoice by date or by office. Keep track of invoices for your year end review and taxes. Invoices are marked as either paid or unpaid. Open any invoice to see details for that shift date, office, hours, rate and total. Once you receive a payment it is a good idea to mark it as paid to keep your records accurate.
Book/Report a Shift	Home > Calendar > Book/report shift	Manually book a shift that you arranged with an office	Book/report a shift from the calendar if you directly arrange a shift with a TempStars office. You must use this button to record those shifts.
Instabook			Available to Pro and Elite members
Help	Home > Calendar	For urgent/emerg shift problems--and/or general concerns.	Access information in our knowledge base for common questions and issues. Directly contact TempStars via email. Use this feature if you have a shift emergency or urgent problem. It's the best way to get a hold of us immediately.

ICONs Legend

When you open the Shift List you will see the Icons Legend at the top left side of the list. Simply click the blue icon to open the legend

SHIFTS

FEATURE	LOCATION	ACTION	HOW IT WORKS
Solid Red Circle	Home > Calendar	A shift is booked successfully	When your offer is accepted the shift is booked and confirmed.
Red Target Symbol	Home > Calendar	An offer for a shift	An offer for a shift is sent to the office for review.
Green calendar day	Home > Calendar	All available temp shifts	View all available temping shifts for any specific day in your location in a calendar view. Select view all shifts at the top to see full list.
Solid Grey Circle	Home > Calendar	A completed shift.	When you have completed a shift & created an invoice the solid red dot with change to grey.
Offers	Home > Calendar > Red Target	Your offers for shifts	Expires within 18 hrs. If the offer is sent after 4 pm on a Friday, the offer will expire at noon on Monday.
Book/report a shift	Home > Calendar > Book/report a shift	Submit an offer for a temp shift	Select shift date View shift details Select Rate Select Send offer.
Shift start time	Home > Calendar > Solid Red Circle/booked shift	The time a temp is expected to arrive	Account for time needed for orientation.
Alternate Pay Rate	Home > Calendar > Red Target Symbol > View custom offer	Customize the offer for a shift	If office gets an offer that is above their budget, they can decline the offer, provide the reason, and submit an alternate offer that will go back to you. When you see this you can then choose to submit a new offer at this rate or not submit another offer which will remove the offer altogether.
Solid green dot	Home> calendar > click shift date > click shift details	Confirmation of proper PPE	Appears on the shift date in shift details and advises that Proper PPE is available for shifts.
Solid red dot	Home> calendar > Hire Staff	New applicant notification on "Hire Staff" button. On a booked shift date it is a message(chat)	Appears on Hire Staff button and shows new applicants to your job post. If a red dot appears on your booked shift it means there is a message for you to read.
Messenger	Home > calendar> Solid Red Circle > Booked shift	Chat feature for temps and offices	When your shift is booked and confirmed, if you select to view it you can use the messenger chat feature to communicate with the office and vice versa. 2 hours before the shift starts, your contact information will be available to the office if they can't reach you through messenger
Office Rating	Home > calendar> Solid Red Circle > Booked shift	Evaluate your experience with the office for the shift	When a shift is complete both temp and office will be prompted to complete a rating based on the shift experience. Select: Very Happy Pleased Unhappy If you select “Unhappy” after the shift, you have the opportunity to write what happened during the shift.
Hide this Shift	Home > Calendar > View available shifts > click on shift	Hide unwanted shifts in your views	Allows you to hide a shift if you know you do not want to submit an offer to it. You can also click the "un-hide shifts" button if you want to see it again

JOB BOARD

FEATURE

LOCATION

ACTION

HOW IT WORKS

Apply for job posting

Menu > Calendar > Job board > View job post > Click Apply

List of all permanent and contract positions available in your area that you can send your resume to.

Sort jobs by:

Date posted (newest to oldest),
Start date ( latest to most recent), distance (from your location) or
Applied jobs

Job details include:

the location of the office,
type of position, distance from you,
and the start date of the job with the description of the job (start date,
distance,
required availability,
location of office
Name and contact info is blurred for privacy reasons.

When you apply, they have the option to let you see the office information.

When clicking "Apply Now", if your resume is uploaded it will be sent to the office for review. If it is not you will be asked here to upload it.

Interview status

Menu > My Stats

Keep track of applicants that are interviewed, did not show up, or have interviews booked

We keep track of booked interviews, if the applicants have been interviewed already, and if they no show for the interview.

When you no show, we keep track of your reliability and this rating is seen when you apply to other positions.

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