TempStars APP Features – TempStars

It all starts here!

Getting familiar with how TempStars works and all its amazing features will make navigating through booking your next temp shift and hiring staff seamless from start to finish.

MENU

FEATURE	LOCATION	ACTION	HOW IT WORKS
Profile	Menu > Locations > Office profile	Update Office information	View 1 or multi listings of offices from your primary account. Select any location to see the office details: email specific to office designated accounting email practice name, address, number contact name owner office credit card payment information
Adding Multiple locations	Menu > Locations > Office profile	Add office locations to the primary account	Each office must have a different phone number (different email is optional). Accounting email can be the primary account email
Invoices	Menu > Invoices	List of invoices for hygienists/assistants that have worked shifts in your practice.	Sort invoice by date or by temp. Keep track of invoices for your year end review. Invoices are marked as either paid or unpaid. Open any invoice to see details for that temp of the shift date, hours, rate and total. Once you make payment it is a good idea to mark it as paid to keep your records accurate. If you use the Pay Now feature it will mark it paid automatically.
Hire Staff	Menu >Hire staff	Finding, recruiting and hiring staff for permanent or contract positions.	See Job Board
Support	Menu > Support	For prompt service contact our direct email	Email us to get help. TempStars reference: Terms of Service Privacy Policy
Log out	Menu>Log out	Close app account	Closes your app account in the device that you are in
Credit Card updates	Menu > Location > Click office profile	Credit Card information and updates	Scroll down to the bottom of the office profile page and click update payment information.

HOME Calendar

FEATURE	LOCATION	ACTION	HOW IT WORKS
Get a Hyg/DA	Home > Calendar > Get a Temp	Book temp shifts for assistants or hygienists	Follow prompts and add information regarding the shift. Post a temping shift from the calendar view. Simply click on a day in the calendar and enter your details.
Hire Staff	Home > Calendar > Hire Staff	Link to Job Board for job postings	Post permanent and contract positions in your practice. Posts expire after 30 days
Help	Home > Calendar	For urgent/emerg shift problems--and/or general concerns.	Access information in our knowledge base for common questions and issues. Directly contact TempStars via email. Use this feature if you have a shift emergency or urgent problem. It's the best way to get a hold of us immediately.

SHIFTS

FEATURE	LOCATION	ACTION	HOW IT WORKS
Solid Red Circle	Home > Calendar	A shift is booked successfully
Red Target Symbol	Home > Calendar	Offer on a shift	An offer for a shift is sent to the office for review
Red Ring	Home > Calendar	This is an unfilled shift
Solid Grey Circle	Home > Calendar	Shift complete	This shows a completed shift.
Offers	Home > Calendar > Red Target	Temp offers for shifts	Expires within 18 hrs. If the offer is sent after 4 pm on a Friday, the offer will expire at noon on Monday.
Book a shift	Home > Calendar > Get a HYG/DA	Create a temping shift	Follow prompts and add information regarding the shift. You can also post a temping shift from the calendar view. Simply double click on a day in the calendar and enter your details. Activate Instabook. This eliminates the wait time for offers, counter offers and acceptance of a shift offer. Only Pro/Elite status members can instantly book the shift based on the criteria you've given
Instabook	Home > Calendar >post a shift > add shift details > click Enable insta book	Create a shift and allow pro/elite members to book automatically from shift list.	This eliminates the wait time for offers, counter offers and acceptance of a shift offer. Only Pro/Elite status members can instantly book the shift based on the criteria you've given
Proposed Rate	Home > Calendar > Shift date > Post a shift > Proposed Rate	Set a range for your Preferred hourly rate	With the proposed Rate in place, it allows the range the offering HYG/DA sees in the selector when submitting offers helps provide guidance to rates that are reasonable and fair for the shift Based on actual accepted rates for your offices' area and recommended hourly rate based on actual accepted reasonable rates in your area
Shift start time	Home > Calendar > Solid Red Circle/booked shift	The time a temp is expected to arrive	Account for time needed for orientation.
Alternate Pay Rate	Home > Calendar > Red Target Symbol > View custom offer	Customize the offer for a shift	If you get an offer that is above what you can pay, you can decline the offer, provide the reason that it is above your hourly rate, and submit an alternate offer that will go back to the temp. The temp sees this and can then choose to submit a new offer at this rate or not submit another offer.
Solid green dot	Home> calendar > click shift date > click shift details	Confirmation of proper PPE	Appears on the shift date and advises that Proper PPE is available for shifts
Solid red dot	Home> calendar > Hire Staff	New applicant notification on "Hire Staff" button. On a booked shift date it is a message(chat)	Appears on Hire Staff button and shows new applicants to your job post. If a red dot appears on your booked shift it means there is a message for you to read.
Messenger	Home > calendar> Solid Red Circle > Booked shift	Chat feature for temps and offices	When your shift is booked and confirmed, if you select to view it you can use the messenger chat feature to communicate with the temp and vice versa. 2 hours before the shift starts, the temp contact information will be available to the office if they can't reach you through messenger.
Temp Rating	Home > calendar> Solid Red Circle > Booked shift	Evaluate your experience with the temp for the shift	When a shift is complete both temp and office will be prompted to complete a rating based on the shift experience. Select: Very Happy Pleased Unhappy If you select “Unhappy” after the shift, you have the opportunity to write what happened during the shift and request member support to contact you to discuss the issue.

JOB BOARD

FEATURE	LOCATION	ACTION	HOW IT WORKS
Tokens	Menu > Hire Staff >Job board > Job posting > View applicant > View resume	To view resumes you must purchase tokens	Once you have posted a job in the job board, you will receive applications from candidates. In order to view the resume for the applicants you must buys tokens. 1 token per view & multi tokens can be purchased and used between multi offices in the account. Your first 2 tokens are free. On the job board screen at the top right corner you will see the number of tokens that you have for resume views.
Post a Job	Menu > Hire Staff	List of job postings for your location(s) for available permanent or contract positions	To post a new job: Click > Post a New Job on the screen or click > Post Job button at the top right next to "tokens". Add details by reviewing the options in each category then click > next. Select location of office, click >next. Select required availability for the position, click >next. Select "Start date". If it is a contract position you would select "End date" as well, click >next. Select candidate requirements for minimum experience, click > next. Add a Title and detailed description of position, click > next. Review and edit parts of the posting before submitting the posting for review. The job posting is reviewed within 24 hours and can be viewed on the job board after that time. Postings expire in 30 days. Expired postings can be re-posted. When someone applies to the posting you will receive a notification to review the applicant.
View Job Applicants	Menu > Hire Staff > job posting > applicants > temp > view resume	View new or existing job post applicants	From your job board view, you will see the postings that you have that are active. The applicant button will show a number representing how many have applied and/or how many are "New". If you click the Applicant button you will open the next screen to review details. A list of the candidate(s) are here noting graduate year and school and their current rating. Contact information and name are blurred out until you decide if you are interested in this candidate. If yes, then you can use your token to view the resume. If not, then click back to see next application. If you view the resume you will also be able to download it. This view it show you: how compatible this candidate will be for the position you posted, it will show how reliable they are for keeping their interview commitments, and will also show if they have worked at our location as a temp before. A summary percentage is given for how likely satisfied you will be if you hire them. You can choose here if you would like the applicant to know the office contact information.
Update Interview status	Menu > Hire Staff > job posting > applicants > temp > view resume	Keep track of applicants that are interviewed, did not show up, or have interviews booked	At the bottom of this screen there is an "Update Interview Status" button. This allows you to keep track of: booked interviews, if the applicants have been interviewed already, or if they no show for the interview. We keep track of their reliability and this rating is seen when they apply to other positions.

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