Keeping Patients on Track – A Guide to Reminding Overdue Patients of Dental Cleaning Appointments View Larger Image

Email Script Example

Subject: Reminder of Upcoming Dental Cleaning Appointment

Dear [Patient Name],

We hope this email finds you well. This is a friendly reminder that it has been [X] months since your last dental cleaning appointment with us at [Dental Office Name]. We highly recommend regular dental cleanings for maintaining optimal oral health, and we would like to schedule your next appointment with us.

We have several open appointment slots available for your convenience, please let us know which date and time works best for you. Please note that if we do not hear from you within the next [X] days, we will assume that you do not wish to schedule an appointment at this time.

If you have any questions or concerns, please do not hesitate to contact us. We look forward to seeing you soon!

Sincerely,

[Your Name]

Treatment Coordinator, [Dental Office Name]

Phone Script Example

Hello [Patient Name], this is [Your Name] from [Dental Office Name], calling to remind you that it has been [X] months since your last dental cleaning appointment with us.

Regular dental cleanings are important for maintaining optimal oral health, and we would like to schedule your next appointment with us. We have several open appointment slots available, please let us know which date and time works best for you.

Please note that if we do not hear from you within the next [X] days, we will assume that you do not wish to schedule an appointment at this time. If you have any questions or concerns, please feel free to call us back.

Thank you, and we look forward to seeing you soon.

________

Please note that the X variable should be replaced by the actual number of months since the last appointment and the number of days given to the patient to schedule the next appointment.

Don’t let your patients fall behind on their oral health – implement this script today and start seeing results in your patient retention and overall practice success. Keep up with TempStars Full Schedule February series on the TempStars Blog for more insightful tips on how to improve your practice, especially during slower months and make the most of our dental temping services.