As you know, when you book a temping shift with a hygienist or dental assistant, they have made a commitment to your office and have given up other opportunities to work that day.
For these reasons, we take booking commitments very seriously and hope that it doesn't become necessary to cancel a booked shift with your hygienist or dental assistant.
If TempStars develops a reputation as an undependable service for dental hygienists and assistants, this would dramatically shrink our pool of available temps, which not only affects your office, but the 1000's of other offices who rely on TempStars to quickly and easily help them book a great temporary hygienist or assistant.
So please understand why we take booking commitments so seriously.
If it is unavoidable to cancel a booked shift, here are the steps:
Step #1: Click on the shift date that you need to cancel.
Step #2: Scroll to the bottom of the page and tap “Cancel shift”’
Step #3: Be sure to read all the prompts and if you still wish to cancel, confirm.
Note (a): We track all shift bookings and cancellations, if an office develops a pattern of cancelling shift commitments, it can result in removal from TempStars system.
Note (b): Any office that cancels a shift within 24h of the start time is subject to our Short Notice Cancellation Policy.