Paying for shifts for hygienists and assistants has never been easier! After a shift is completed at your office, the hygienist or assistant will invoice you directly. They may use TempStars invoice feature to create and send the invoice, or they might have their own way to handle this.
Either way, payment is to the hygienist or assistant directly.
When the hygienist/assistant uses TempStars to create and send their invoice, you receive it in two ways: you will be emailed a copy and a copy will be viewable within the app. If you wish to see the invoice in-app just:
Step #1: Click on the (now) grey shift date
Step #2: Click View Invoice
The easiest way to pay an invoice you receive is the "Pay Now" button on the invoice - this processes payment on your account credit card, which we immediately forward directly to the hygienist/assistant via e-transfer. And we send a receipt to you for your records.
Once you have the invoice, it’s important to get payment out and follow the payment terms specified for that shift.
When you post the shift, you select whether you will pay the temp:
- On the same day
- Within 2 weeks, or
- Within a month
If payment is not received by the temp hygienist/assistant on time (the payment terms specified by your office when the shift was posted), we then process that hygienist’s/assistant’s invoice to your office’s TempStars account. Of course, we always allow a grace period of a few days in case payment is in transit.
To read more about this policy, click here. This provides the assurance to TempStars members that they will be paid as agreed when they offer to work one of your shifts. And this assurance, in turn, allows us to continue to keep and grow the largest pool of available temp hygienists and assistants of any service in Canada, to best serve your office in the future.